Over the Years
Since 1997, Ceramica Etc has designed and launched many collections, always with attention to details and a respect for artisan craftsmanship. Our own and the first glass factory in Argentina was a pioneer in glass manufacturing and reclaiming. Our current partners in Mexico help us continue our work, research and products development. From Pietre Di Rapolano and Tuscany Stone, marble and stone mosaics, edged stones as well as exclusive porcelain and wall tile factories to French reclaimed terracotta and limestone ateliers, Portugal, Spain, and Belgium stone quarries and factories, we have worked with incredible artisans and business people along the way who helped us become who we are today.
Return/ claim Policy
No material may be returned for credit without a prior written authorization from Ceramica, Etc. Materials authorized for return are subject to a 25% restocking fee plus freight charges. No broken lot cartons will be accepted as returns. Notwithstanding the foregoing, in no case may any materials be returned for credit after 30 days from invoice date.
Product should be inspected upon receipt. All claims must be filed in writing within 48 hours, at the same time as a claim must be filled with shipping company if damaged. No claim will be accepted after 48 hours or after it has been installed.